Last updated: November 11, 2026
Dental Emergency LI is the emergency dental service of three Long Island dental practices: Island Dental Associates of Franklin Square, Island Dental Associates of Levittown and Shine Dental Associates in Syosset (“we”, “us”). This policy explains what information this website collects, how we use it and the choices you have.
Information you give us
When you request an appointment, we collect the details you enter in the form: your name, phone number, email address and any questions or comments. When you call or text us, we receive your phone number and the content of the call or message.
Please do not include detailed medical information in the website forms. Health information you share with us as a patient is protected under HIPAA and handled as described in our Notice of Privacy Practices, which is available at each office.
Information collected automatically
Like most websites, we use cookies and similar technologies to understand how the site is used and how visitors find us. This includes your browser and device type, the pages you visit, the site or ad that sent you here and your approximate location based on your IP address.
We use these services:
- Google Tag Manager, to manage the website’s tracking tags.
- Google Analytics 4, to measure visits and how the site is used.
- GoHighLevel, for our appointment forms, text messages and call tracking. Call tracking shows a phone number on the site that tells us which page, search or ad led to your call, and records basic call details such as the time and length of the call.
- Google Maps, for the office maps.
- CookieYes, to ask for and remember your cookie choices.
See our Cookie Policy for more about cookies and how to change your choices.
How we use your information
- To respond to your appointment request and provide dental care.
- To call or text you about your appointment, including confirmations, reminders and follow-up.
- To send occasional offers by text, only if you agreed to receive them.
- To understand and improve our website and advertising.
- To meet our legal obligations.
Text messages
If you give your consent, you may receive text messages from Island Dental Associates (Franklin Square and Levittown offices) or Shine Dental Associates (Syosset office). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the website, forms, phone and text messaging, and analytics, and only so they can provide those services to us, or when the law requires it.
Your choices
- Change your cookie choices at any time with Your Privacy Choices in the website footer or on our Cookie Policy page.
- Reply STOP to any text message to stop receiving texts.
- You can block cookies in your browser settings, and Google offers a browser add-on to opt out of Google Analytics.
- To ask about, correct or delete the information you sent through this website, contact the office you contacted.
Children
This website is not directed to children under 13. A parent or guardian should request appointments for children.
Security and retention
We use reasonable safeguards to protect the information you send us, and we keep it only as long as we need it for the purposes above or as the law requires. No method of sending information over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
- Franklin Square (Island Dental Associates of Franklin Square): 639 Hempstead Turnpike, Franklin Square, NY 11010 · (516) 565-6565
- Levittown (Island Dental Associates of Levittown): 3072 Hempstead Tpke, Levittown, NY 11756 · (516) 865-6565
- Syosset (Shine Dental Associates): 400 Jericho Turnpike, Syosset, NY 11791 · (516) 348-8500
